About the Role
We are looking for an extremely positive, people-person who is passionate about health, healthcare, and helping people. Our growing clinic provides functional and integrative medicine through a highly-qualified team of doctors focusing on helping sick patients improve their health, and we would love to add one more A-player to our tea
You will be in charge of all activities related to new patient outreach, including discovery calls, our clinic chat function, and new patient intake visits. Essentially you will be the first point of contact for all prospective new patients and tasked with ensuring they feel our clinic is the right fit for them. We will work together to ensure the office runs smoothly and is a pleasure to be a part of, whether you are a patient or a staff member.
This is a fully remote position.
Apply here: https://drruscio.wufoo.com/forms/q1jytbbl0zya3yv/
Compensation: $50-75K yearly
High-level summary:
- Focus on new patient outreach, including managing discovery calls and chats (answer FAQs, connect with prospective patients, etc…)
- Conduct New Patient Intake visits (basic data gathering and organization)
- Respond to patient emails/voicemails
- Chart preparation for clinical team
- Make the office helpful for patients and enjoyable to be part of
What We Are Looking For
Someone who is:
- Passionate about health, healthcare and helping people
- Are extremely positive and a people person
- Enjoys developing, monitoring and improving systems
- Tech savvy
- Strong communication and customer/patient service skills
- Able to work autonomously
- Detail oriented
- Flexible and willing to perform other tasks as assigned
- Growth oriented, enjoys improving things
- Have highly relevant job experience required
Additional Requirements
- Minimum HS Diploma, Associates Degree or higher preferred
- Minimum 2 years of related healthcare administrative work preferred.
- Please note: reference checks and former employment verification are mandatory 🙂
Why Join Our Team
Our clinic provides functional and integrative medicine via a small, multidisciplinary team of MDs, NDs and DCs. Our chief area of focus is digestive health. We also perform clinical research for publication in medical journals. Dr. Ruscio has a book, podcast, and educational website. We are passionate about helping people and setting a new standard in integrative medicine.
Our chief aims are to:
- help sick patients improve their health
- do so as easily and efficiently as possible by leveraging systems, technology, and automation
- gather data from our clinic to publish, thus improving the field’s scientific basis
- have a joyful, engaging, and harmonious working environment with a team of A-players
What We Are Offering
Hours & Schedule
- Full Time Employee
- 35-40hrs per week (position is fully remote at this time)
- Monday – Friday (roughly): 9:30am-5:30pm, lunch 1:30-2:30
- Some flexibility with hours
Compensation
- Hourly, $50-75K yearly (equivalent to $25 – $36 per hour).
- Compensation based upon experience and qualifications.
Location
- Fully remote
What Makes Us Different?
We truly value our team; your voice is important and your feedback will be encouraged and acted upon. You will help to improve and shape our office into an even more fun and efficient operation than it already is.
You will be valued, listened to and a respected member of a small team who works together to create an office that is enjoyable to work in and enables patients to improve their health.
We look forward to hearing from you!